*ALL SALES ARE FINAL*

We do not accept returns, refunds, or exchanges unless one of the approved situations below applies.

approved exceptions

We may offer a refund, exchange, or store credit only if:

• your item arrives not as described

• the wrong item was sent

• your item is damaged by us during delivery

• your shipped item arrives damaged in transit

• you are unable to pick up a non-shippable item after purchase (store credit only)

The following are not eligible reasons for a return, refund, or exchange:

• clothing, shoes, or accessories do not fit when sizing or measurements were provided

• furniture or decor does not fit your space when measurements were provided or not requested

• color, tone, or finish looks slightly different in person due to lighting, editing, screen settings, or natural material variation

• the item matches the description but does not meet your personal preferences

• you entered the wrong shipping address at checkout

• the package is delayed, misdelivered, or lost by the mail carrier, though we are happy to help with an insurance claim when applicable

• the item is damaged after pickup or delivery

• you changed your mind

• you purchased without fully reviewing the photos, description, measurements, or policy details

Not Eligible for Return, Refund, or Exchange

Vintage / secondhand item condition

Please remember that we sell vintage, secondhand, and pre-loved items. Minor wear, age-related character, and signs of previous use are to be expected unless otherwise noted. We do our best to clearly photograph, describe, and disclose the condition of each item.

Our photos are typically taken indoors using natural lighting. Colors may appear slightly lighter, darker, warmer, or cooler in person depending on the lighting in your home and your screen settings. We do our best to edit photos as true to color as possible, but slight variation should still be expected.

PICKUP + APPOINTMENTS

Pickup is available for all purchased items, including furniture, clothing, home decor, and other goods. Pickup is in Grover Beach, CA. We do not have a physical storefront.

Furniture: Furniture items may be viewed and picked up by appointment - only to serious buyers committed to purchase.

Pickup Timing: All pickup appointments must be scheduled at least 24 hours in advance. Same-day pickups are not guaranteed and are rarely available.

Clothing + Home Goods: Clothing, accessories, and home goods are not available for in-person viewing, but they are available for contactless porch pickup once paid for in full.

DELIVERY

Local delivery is available for furniture only. Delivery starts at $25, and delivery outside Grover Beach is $1 per mile round trip. We deliver furniture throughout California. Help bringing furniture inside may be available for an additional fee. Full payment for the item and delivery is required before delivery.

STORAGE FEES + PICKUP DEADLINES

All paid items must be picked up within 2 weeks. After 2 weeks, a $5/day storage fee may apply. If an item is not picked up within 1 month, any refund issued will be in the form of store credit only. Longer hold periods may be considered in some cases, but are not guaranteed.

Pickup, Delivery, & Storage Fees

Need Help?

If you believe your order qualifies under one of the approved exceptions above, please Contact Us with your order number, photos, and a detailed description of the issue. For any questions before purchasing, feel free to reach out.